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Re: [tor-bugs] #32456 [Community/Tor Support]: Add a question about anti-virus reporting a virus in Tor Browser

#32456: Add a question about anti-virus reporting a virus in Tor Browser
-----------------------------------+----------------------
 Reporter:  boklm                  |          Owner:  ggus
     Type:  task                   |         Status:  new
 Priority:  Medium                 |      Milestone:
Component:  Community/Tor Support  |        Version:
 Severity:  Normal                 |     Resolution:
 Keywords:                         |  Actual Points:
Parent ID:                         |         Points:
 Reviewer:                         |        Sponsor:
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Comment (by ggus):

 Hi boklm, do you think we need to improve this answer?

 "My antivirus or malware protection is blocking me from accessing Tor
 Browser."

 Most antivirus or malware protection allows the user to "whitelist"
 certain processes that would otherwise be blocked. Please open your
 antivirus or malware protection software and look in the settings for a
 "whitelist" or something similar. Next, exclude the following processes:

     For Windows
         firefox.exe
         tor.exe
         obfs4proxy.exe (if you use bridges)

     For macOS
         TorBrowser
         tor.real
         obfs4proxy (if you use bridges)

 Finally, restart Tor Browser. This should fix the issues you're
 experiencing. Please note that some antivirus clients, like Kaspersky, may
 also be blocking Tor at the firewall level.

 https://support.torproject.org/tbb/tbb-10/

--
Ticket URL: <https://trac.torproject.org/projects/tor/ticket/32456#comment:1>
Tor Bug Tracker & Wiki <https://trac.torproject.org/>
The Tor Project: anonymity online

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