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Re: [tor-relays] Setting up AWS cloud-relay - don't reserve expensive storage!



On Sun, Dec 8, 2013 at 10:26 PM, Nick Sheppard <nshep@xxxxxxxxxxxxx> wrote:
> On 08/12/13 19:02, Nick wrote:
>>
>> Quoth Roger Dingledine:
>>>
>>> On Sun, Dec 08, 2013 at 04:00:06PM +0000, Nick Sheppard wrote:
>>>>
>>>> At the end of the month I got a bill for 120 dollars. And Amazon
>>>> were quite right - they were charging me for the 1024 GB of storage
>>>> I had accidentally asked for by not changing the default when I set
>>>> up the instance.  The first 30 GB were free, the other 994 I was
>>>> paying for. And I was only actually using 1.5 GB ...
>>>
>>>
>>> *Storage*? As in, disk space? Surely you mean bandwidth, but you
>>> seem quite clearly to mean disk space, so I'm confused.
>>
>>
>> Sounds to me like Amazon decided the instance should be given 1024GB
>> of disk space by default, regardless of the fact that it (obviously)
>> remained completely unused.
>>
>> Nick, if Amazon were a reasonable company that certainly ought to be
>> the sort of thing you could say "I didn't realise, it was
>> misleading, and I didn't use the offered space, please refund me".
>> However given their love of automation and robotic offerings I
>> suspect such pleas would be ignored.
>
>
> Nice idea, but I don't think I'd have a case.  The 1024 GB is there on the
> setup screen (at least it is for eu-west-1), there were many ways I could
> have seen how much unused storage I had, I could have checked my bill more
> often, I could easily have set up an email alert for when the bill passed a
> set threshold ...

@AWSSupport replied to my tweet saying they have reached out to you
via the AWS Support Center at https://aws.amazon.com/support.

-- 
Runa A. Sandvik
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