Re: [tor-bugs] #4327 [Tor Support]: Add a note to Tor user manual that support is volunteer-based

["Tor Bug Tracker & Wiki" <torproject-admin@xxxxxxxxxxxxxx>]

#4327: Add a note to Tor user manual that support is volunteer-based
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 Reporter:  arma         |          Owner:  runa
     Type:  defect       |         Status:  new 
 Priority:  normal       |      Milestone:      
Component:  Tor Support  |        Version:      
 Keywords:               |         Parent:      
   Points:               |   Actualpoints:      
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Comment(by arma):

 Replying to [comment:2 phobos]:
 > We could simply say this is free support

 Yep. Another phrase might be something like "The Tor support team is
 smaller than you might think".

 > responses are voluntary and can take up to 48 hours. Better support
 options will become available in 2012.

 Putting an SLA on our response times might not be wise at this stage. But
 hey, I'll leave that to Runa to decide what she wants to promise. :)

-- 
Ticket URL: <https://trac.torproject.org/projects/tor/ticket/4327#comment:3>
Tor Bug Tracker & Wiki <https://trac.torproject.org/>
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