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Re: [tor-relays] How to handle an abuse report



On 14/05/14 22:22, Jeroen Massar wrote:

Hi Jeroen,

Thanks for your comments

On 2014-05-14 12:08, Ch'Gans wrote:
Hi all,

Since 3 weeks, I'm running a TOR exit node [1] on a server I rent from
Hetzner (A German hosting company), after reading about using Hetzner to
run a TOR node,

Did you read the comments about Hetzner here:
https://trac.torproject.org/projects/tor/wiki/doc/GoodBadISPs

Yes, I did. And it's neither all-white nor all-black, so I decided i would give it a go, in restricted mode w/ finger crossed.

Update: OK, maybe... After reading again and again, it's more a deep-dark-grey than a white, ....


?

I decided to go for the "restricted" mode to avoid any
stupid copywrong issue (That is, I allowed only a limited set of ports,
which sadly excludes p2p).

What is bad about excluding p2p? People who do p2p are causing huge
performance bottlenecks for normal Tor users. People who want to do p2p
should use their p2p network for solving their illegality bypass issues.

Everything went well so far, until today. Someone, let's call this
person/group "A", reported an abuse to Hetzner. A TOR User, "B", is
spamming chat/forums with vociferous insults and disrespectful messages,
I got a copy of few of them and the insults from B are as bad as the
ideas defended by A, but I'm not here to judge anyone...

 From A's timezone, it happened from the 9th of May, 8:20PM to the 10th
of May, 2:30 AM. Given the nature of the TOR network, I assumed that it
is very unlikely that stupid-B will use my server's IP to insult
stupid-A any time soon... or is it?

They can just pick another exit. Hence why DNSEL exists, so that the
operator of the site can chose to block accounts from signing up through
Tor.

Now, I have to report to Hetzner, I will tell them that I'm running a
TOR exit node in "restricted" mode, but how can I defend myself, I am
not sure that my "restricted node" and "given the nature of the TOR
network" arguments will convinced them the Hetzner dudes.

You cannot "defend" yourself. There is no way for anybody to be able to
claim that it was you, not you, or somebody else. That is the bad thing
about an exit. You are responsible what happens from that IP.

I agree, it's just that I thought I could convince them I'm not a bad guy, and so they should "let me go", this was before I read your next point:

Could anyone gives advice, feedback or stories on how to deal with this
situation?

See above. Hetzner typically does not allow Tor exits. Too much hassle
for their abuse apartment and they are a budget hoster and abuse costs
money thus you are cutting in on their bottom line: cash.

Good point, can't blame them for that. I will make something up and see how it goes. Worst case I'll be banned, which is OK for me.

Chris


Greets,
  Jeroen

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