Re: How to get 100's of entries/month

[Jason Pincin <jpincin@ashtech.net>]

> What if we had an email address, that *anyone* could forward their answer
> to.  Ie, Joe asks a question on the redhat-list.  Mike answers Joe, and
> cc's: submit@linuxkb.org.  Then if Mike has an account with us, the email

Hm.  This is VERY similar to the idea I had, which the tables have been
implimented for, but we never got into detail about them, because I wanted
to get it started shortly before the site went live, and it's something
I've been kicking around for a while... but if you have a look at past DB
schematics and such you'll see a few tables in there - 

MailLog, NoReplys, and maybe 1 more or so...

I guess I'll explain this a little more in depth.  Cuz I love Aaron's idea
and think it would be awsome to impliment it along side of this thing.

This support mail system I designed integrates tightly with the rest of
the site, making use of the categories and user tabls, etc.  We have a
section that allows people to go sign up as a "Guru"... or whatever you
want to call it... they select what topics (out of the categories table)
they are knowledgable in, and how many questions they want per day or per
week or whatever... (this is that field you asked about in the User table
Micah - QperDay... or sumthin like that)

Then, you have a section on the site that allows people to ask
questions... maybe they get there whenever a query comes back empty, or
whatever... They select the topic of there question, write up the little
blurb and send it off... our mail system intelligently distributes that
message among the "Guru's" of that topic based on how many questions they
have remaining for the day or week, etc.  The message is logged and
assigned a unique ID by which all other interactions can be summarized and
logged until the issue is resolved... then all this data is sitting there,
and ready to be parsed and posted as an article.

It's kind of like the ultimate support mailing list... it's a mailing list
that can be tweaked by it's subscribers down to exactly what topics they
want mail on, and how many... and it's a mailing list that covers
everything... and makes it extremely easy for these Linux Newbies who
don't have to hunt down mailing lists, subscribe, etc... they have one
place to go... assuming the article isn't there...

This would also accelerate the population process... I had taken that into
account early on when designing this thing... so I've pretty much got it
all thought through if anyone has any questions or comments about it.
Methinks this combined with Aaron's idea could make for some pretty rapid
population of the DB's.  Provided we got a substantial number of support
volunteers... which I think we would... through this method (and Aaron's
as well) we could give credit to the volunteers on the site with how many
people they've helped, etc... ya know... whatever incentives we can
offer...

Thoughts?

Jason