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[tor-bugs] #29234 [Core Tor]: Tor Browser Fails to start macos 10.14.3

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Subject: [tor-bugs] #29234 [Core Tor]: Tor Browser Fails to start macos 10.14.3
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Date: Wed, 30 Jan 2019 18:04:29 -0000
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#29234: Tor Browser Fails to start macos 10.14.3
--------------------+--------------------------
 Reporter:  bbush   |          Owner:  (none)
     Type:  defect  |         Status:  new
 Priority:  High    |      Component:  Core Tor
  Version:          |       Severity:  Normal
 Keywords:          |  Actual Points:
Parent ID:          |         Points:
 Reviewer:          |        Sponsor:
--------------------+--------------------------
 I am running MacOS 10.14.3 And tour browser Phils to start. I also
 installed Firefox 60.5 esr and it to fails to start.  i have tor ver.
 8.0.4

 Here is my error log from firefox:

 AdapterDeviceID: 0x0d26
 AdapterVendorID: 0x8086
 Add-ons: activity-
 stream%40mozilla.org:2018.04.20.1103-b3b95672,aushelper%40mozilla.org:2.0,firefox%40getpocket.com:1.0.5,followonsearch%40mozilla.com:0.9.6,formautofill%40mozilla.org:1.0
 ,jaws-
 esr%40mozilla.org:1.2,onboarding%40mozilla.org:1.0,screenshots%40mozilla.org:30.1.0,webcompat%40mozilla.org:1.1,%7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:60.5.0
 Bug_1086977: Didn't crash, please ignore
 BuildID: 20190124141046
 ContentSandboxCapable: 1
 ContentSandboxLevel: 3
 CrashTime: 1548870646
 DOMIPCEnabled: 1
 EMCheckCompatibility: true
 FramePoisonBase: 9223372036600930304
 FramePoisonSize: 4096
 InstallTime: 1548870644
 MozCrashReason: MOZ_CRASH(Using observer service off the main thread!)
 Notes: AdapterVendorID: 0x8086, AdapterDeviceID:
 0x0d26FP(D00-L1000-W00000000-T010) WR? WR- OMTP? OMTP+3 GL Layers? GL
 Context? GL Context+ GL Layers+
 ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384}
 ProductName: Firefox
 ReleaseChannel: esr
 SafeMode: 0
 StartupCrash: 0
 StartupTime: 1548870644
 TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-
 13a3a9e97384}","applicationName":"Firefox","architecture":"x86-64","buildId":"20190124141046","version":"60.5.0","vendor":"Mozilla","platformVersion":"60.5.0","xpcomAbi":"x86_64-gcc3","updaterAvailable":true},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":16384,"virtualMaxMB":null,"cpu":{"count":8,"cores":4,"vendor":"GenuineIntel","family":6,"model":70,"stepping":1,"l2cacheKB":256,"l3cacheKB":6144,"speedMHz":2200,"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2","hasAVX","hasAVX2","hasAES"]},"os":{"name":"Darwin","version":"18.2.0","locale
 ":"en-
 US"},"hdd":{"profile":{"model":null,"revision":null},"binary":{"model":null,"revision":null},"system":{"model":null,"revision":null}},"gfx":{"D2DEnabled":null,"DWriteEnabled":null,"ContentBackend":"Skia","adapters":[{"description":null,"vendorID":"0x8086","deviceID":"0x0d26","subsysID":null,"RAM":null,"driver":null,"driverVersion":null,"driverDate":null,"GPUActive":true}],"monitors":[{"screenWidth":1440,"screenHeight":900,"scale":2}],"features":{"compositor":"opengl","gpuProcess":{"status":"unused"}}},"appleModelId":"MacBookPro11,2"},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":4,"telemetryEnabled":false,"locale
 ":"en-
 US","update":{"channel":"esr","enabled":true,"autoDownload":true},"userPrefs":{"browser.search.widget.inNavBar":false},"sandbox":{"effectiveContentProcessLevel":3},"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":null},"profile":{"creationDate":17926},"addons":{"activeAddons
 ":{"activity-
 stream@xxxxxxxxxxx":{"version":"2018.04.20.1103-b3b95672","scope":1,"type":"extension","updateDay":17920,"isSystem":true,"isWebExtension":false,"multiprocessCompatible":true,"blocklisted":false,"description":"A
 rich visual history feed and a reimagined home page make it easier than
 ever to find exactly what ","name":"Activity
 Stream","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":17920},"aushelper@xxxxxxxxxxx":{"version":"2.0","scope":1,"type":"extension","updateDay":17920,"isSystem":true,"isWebExtension":false,"multiprocessCompatible":true,"blocklisted":false,"description":"Sets
 value(s) in the update url based on custom checks.","name":"Application
 Update Service
 Helper","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":17920},"firefox@xxxxxxxxxxxxx":{"version":"1.0.5","scope":1,"type":"extension","updateDay":17920,"isSystem":true,"isWebExtension":false,"multiprocessCompatible":true,"blocklisted":false,"description":"When
 you find something you want to view later, put it in
 Pocket.","name":"Pocket","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":17920},"followonsearch@xxxxxxxxxxx":{"version":"0.9.6","scope":1,"type":"extension","updateDay":17920,"isSystem":true,"isWebExtension":false,"multiprocessCompatible":true,"blocklisted":false,"description":null,"name
 ":"Follow-on Search
 Telemetry","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":17920},"formautofill@xxxxxxxxxxx":{"version":"1.0","scope":1,"type":"extension","updateDay":17920,"isSystem":true,"isWebExtension":false,"multiprocessCompatible":true,"blocklisted":false,"description":"Autofill
 forms with saved profiles","name":"Form
 Autofill","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":17920
 },"jaws-
 esr@xxxxxxxxxxx":{"version":"1.2","scope":1,"type":"extension","updateDay":17920,"isSystem":true,"isWebExtension":false,"multiprocessCompatible":true,"blocklisted":false,"description":"Disabled
 e10s for users of OLDJAWS.","name":"Firefox ESR configurer for OLDJAWS
 screen
 reader","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":17920},"onboarding@xxxxxxxxxxx":{"version":"1.0","scope":1,"type":"extension","updateDay":17920,"isSystem":true,"isWebExtension":false,"multiprocessCompatible":true,"blocklisted":false,"description":"Photon
 onboarding","name":"Photon
 onboarding","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":17920},"screenshots@xxxxxxxxxxx":{"version":"30.1.0","scope":1,"type":"extension","updateDay":17920,"isSystem":true,"isWebExtension":false,"multiprocessCompatible":true,"blocklisted":false,"description":null,"name":"Firefox
 Screenshots","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":17920},"webcompat@xxxxxxxxxxx":{"version":"1.1","scope":1,"type":"extension","updateDay":17920,"isSystem":true,"isWebExtension":false,"multiprocessCompatible":true,"blocklisted":false,"description":"Urgent
 post-release fixes for web compatibility.","name":"Web
 Compat","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":17920}},"theme":{"id":"{972ce4c6-7e08-4474-a285-3208198ce6fd}","blocklisted":false,"description":"The
 default
 theme.","name":"Default","userDisabled":false,"appDisabled":false,"version":"60.5.0","scope":4,"foreignInstall":false,"hasBinaryComponents":false,"installDay":17920,"updateDay":17920},"activePlugins":[{"name":"Shockwave
 Flash","version":"32.0.0.114","description":"Shockwave Flash 32.0
 r0","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["application/x
 -shockwave-
 flash","application/futuresplash"],"updateDay":17906}],"activeGMPlugins
 ":{"gmp-
 gmpopenh264":{"version":null,"userDisabled":false,"applyBackgroundUpdates":1
 },"gmp-
 widevinecdm":{"version":null,"userDisabled":false,"applyBackgroundUpdates":1}},"activeExperiment":{},"persona":null}}
 TextureUsage: 59555840
 Theme: classic/1.0
 ThreadIdNameMapping: 6:"Gecko_IOThread",7:"Timer",8:"Socket Thread",9:"JS
 Watchdog",19:"BGReadURLs",20:"Hang Monitor",21:"Cache2
 I/O",22:"Cookie",24:"DOM Worker",25:"IPDL
 Background",27:"LoadRoots",28:"GMPThread",29:"Compositor",30:"VRListener",31:"ImgDecoder
 #1",32:"ImageIO",34:"ImageBridgeChild",35:"mozStorage #1",37:"StreamTrans
 #3",38:"mozStorage #2",44:"HTML5 Parser",45:"localStorage
 DB",48:"ProcessHangMon",
 Throttleable: 1
 UptimeTS: 17.39698422
 Vendor: Mozilla
 Version: 60.5.0
 useragent_locale: en-US

 This report also contains technical information about the state of the
 application when it crashed.


 Please let me know if you need any other information.

--
Ticket URL: <https://trac.torproject.org/projects/tor/ticket/29234>
Tor Bug Tracker & Wiki <https://trac.torproject.org/>
The Tor Project: anonymity online

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