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[tor-bugs] #8831 [Tor Support]: RT: Create per language article classes associated with the help queues
#8831: RT: Create per language article classes associated with the help queues
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Reporter: lunar | Owner: runa
Type: enhancement | Status: new
Priority: normal | Milestone:
Component: Tor Support | Version:
Keywords: | Parent:
Points: | Actualpoints:
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As
[http://bestpractical.com/rt/docs/4.0/customizing/articles_introduction.html
documented in RT], ''Articles'' can be used to write answer templates. It
would probably make sense to
create an article class for each language and to associate these
classes with the support queues. It should also be specified to
only insert the article content in the reply when an article is
selected.
--
Ticket URL: <https://trac.torproject.org/projects/tor/ticket/8831>
Tor Bug Tracker & Wiki <https://trac.torproject.org/>
The Tor Project: anonymity online
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