Re: [tor-bugs] #25694 [Applications/Tor Browser]: Activity 3.1: Improve the user experience of updating Tor Browser

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#25694: Activity 3.1: Improve the user experience of updating Tor Browser
--------------------------------------+---------------------------
 Reporter:  isabela                   |          Owner:  antonela
     Type:  defect                    |         Status:  assigned
 Priority:  Medium                    |      Milestone:
Component:  Applications/Tor Browser  |        Version:
 Severity:  Normal                    |     Resolution:
 Keywords:  ux-team                   |  Actual Points:
Parent ID:                            |         Points:
 Reviewer:                            |        Sponsor:  Sponsor17
--------------------------------------+---------------------------

Comment (by mcs):

 Replying to [comment:11 gk]:
 >
 > > Considerations using FF60 Update flow
 > >
 > > **Tor Browser is Outdated**
 > >
 > > When Tor Browser tells to users that an update is available and users
 delay the restart by clicking [not now], I propose to:
 > > 1. load a new tab with 1.0 and keep the red restart notification at
 the Menu button OR
 > > 2. keep the red dot at the Menu button without load a new tab.
 >
 > I think 2. is enough at least for now (we can iterate later on that if
 we think that's necessary).

 Kathy and I agree. Firefox has a mechanism to automatically open the
 doorhanger prompt if the user hasn't updated for some period of time after
 the browser notices that an update is available. We can use that mechanism
 to make sure our users notice the pending update. #26049 is about reducing
 the delay before the browser displays such a doorhanger prompt.

 > > If we will keep the notification at the Menu button, what does happen
 when the user wants to open the menu? Has FF60 a kind of notification bar
 as we have now?
 > >
 > > https://trac.torproject.org/projects/tor/attachment/ticket/25694/TTB-
 restart-menu.png
 >
 > I tried a bit but could not get it to work. But maybe I need to try
 harder or look at the code. So, I don't know. But having this bar on the
 menu, shown in red as the item on the hamburger menu button, sounds
 helpful to me.

 Firefox does include a notification area within the hamburger menu. This
 is a screenshot:

 [[Image(FF hamburger restart to update.png)]]

 > > **Downloading Package Feedback**
 > >
 > > Check
 [1.1](https://trac.torproject.org/projects/tor/attachment/ticket/25694/1.1.2.png)
 and
 [1.1.2](https://trac.torproject.org/projects/tor/attachment/ticket/25694/1.1.3.png).
 We can use the same doorhanger to keep the activity on the same side of
 the window and use the Download icon to illustrate what is happening under
 the hoods.
 >
 > Sounds good to me. As I said in the meeting if we want to get fancy we
 could show the remaining time of the download (Firefox is doing so when
 downloading normal stuff, so there is already UI and logic available for
 the general case). But I am fine deferring that to an iteration.

 For notification during download, Kathy and I were thinking of something
 more subtle, especially since it can take a while to download the update.
 Our idea is to have an icon on the hamburger menu (maybe the download icon
 as Antonela suggested). To see details about the update, the user would
 open the hamburger menu and we would use the notification area within the
 hamburger menu to show details.

--
Ticket URL: <https://trac.torproject.org/projects/tor/ticket/25694#comment:12>
Tor Bug Tracker & Wiki <https://trac.torproject.org/>
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