[tor-bugs] #4327 [Tor Support]: Add a note to Tor user manual that support is volunteer-based

["Tor Bug Tracker & Wiki" <torproject-admin@xxxxxxxxxxxxxx>]

#4327: Add a note to Tor user manual that support is volunteer-based
-------------------------+--------------------------------------------------
 Reporter:  arma         |          Owner:  runa
     Type:  defect       |         Status:  new 
 Priority:  normal       |      Milestone:      
Component:  Tor Support  |        Version:      
 Keywords:               |         Parent:      
   Points:               |   Actualpoints:      
-------------------------+--------------------------------------------------
 kaner mentioned getting pushback from people he helped on community-
 support, saying things like "Tor's customer support division is not very
 professional".

 It might be good to put a short note in the next revision of the manual
 explaining that there *is* no customer support division at Tor.

 Phrasing would be tricky though -- we do have people trying to be helpful,
 but they're not really doing it in any official or company-organized
 capacity.

-- 
Ticket URL: <https://trac.torproject.org/projects/tor/ticket/4327>
Tor Bug Tracker & Wiki <https://trac.torproject.org/>
The Tor Project: anonymity online
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