[tor-commits] [tor-launcher/master] Bug 10534: Let's not advertise help desk emails directly

[gk@xxxxxxxxxxxxxx]

commit 3635ee8a79bc1ef6457250082d3937d7f1633911
Author: Kathy Brade <brade@xxxxxxxxxxxxxxxxx>
Date:   Tue Apr 12 11:27:10 2016 -0400

    Bug 10534: Let's not advertise help desk emails directly
    
    Do not display the help@xxxxxxxxxxxxxxxxx email address (currently,
    no one is responding to help desk email).
    
    In the wizard and network settings window, point users to
    torproject.org/about/contact.html#support for assistance.
---
 src/chrome/content/network-settings-overlay.xul | 4 +++-
 src/chrome/content/network-settings.js          | 8 +++++---
 src/chrome/locale/en/network-settings.dtd       | 2 +-
 src/chrome/locale/en/torlauncher.properties     | 1 +
 4 files changed, 10 insertions(+), 5 deletions(-)

diff --git a/src/chrome/content/network-settings-overlay.xul b/src/chrome/content/network-settings-overlay.xul
index af9ddf9..10751d1 100644
--- a/src/chrome/content/network-settings-overlay.xul
+++ b/src/chrome/content/network-settings-overlay.xul
@@ -1,6 +1,6 @@
 <?xml version="1.0"?>
 <!--
-   - Copyright (c) 2014, The Tor Project, Inc.
+   - Copyright (c) 2016, The Tor Project, Inc.
    - See LICENSE for licensing information.
    - vim: set sw=2 sts=2 ts=8 et syntax=xml:
   -->
@@ -118,10 +118,12 @@
         <html:div>&torsettings.bridgeHelp3.emailDesc;</html:div>
         <html:div>&torsettings.bridgeHelp3.emailList;</html:div>
       </html:li>
+<!-- As of April 2016, no one is responding to help desk email. Hopefully this will change soon.
       <html:li>
         <html:div class="heading">&torsettings.bridgeHelp4Heading;</html:div>
         <html:div class="endOfHelp">&torsettings.bridgeHelp4;</html:div>
       </html:li>
+-->
     </html:ol>
   </vbox>
   <panel id="copyLogFeedbackPanel" type="arrow" fade="slow"
diff --git a/src/chrome/content/network-settings.js b/src/chrome/content/network-settings.js
index d145f77..e0d7d1c 100644
--- a/src/chrome/content/network-settings.js
+++ b/src/chrome/content/network-settings.js
@@ -1,4 +1,4 @@
-// Copyright (c) 2015, The Tor Project, Inc.
+// Copyright (c) 2016, The Tor Project, Inc.
 // See LICENSE for licensing information.
 //
 // vim: set sw=2 sts=2 ts=8 et syntax=javascript:
@@ -23,7 +23,9 @@ const kPrefDefaultBridgeRecommendedType =
                    "extensions.torlauncher.default_bridge_recommended_type";
 const kPrefDefaultBridgeType = "extensions.torlauncher.default_bridge_type";
 
-const kSupportAddr = "help@xxxxxxxxxxxxxxxxx";
+// As of April 2016, no one is responding to help desk email. Hopefully this will change soon.
+//const kSupportAddr = "help@xxxxxxxxxxxxxxxxx";
+const kSupportURL = "torproject.org/about/contact.html#support";
 
 const kTorProcessReadyTopic = "TorProcessIsReady";
 const kTorProcessExitedTopic = "TorProcessExited";
@@ -89,7 +91,7 @@ function initDialogCommon(aHasQuitButton)
   if (forAssistance)
   {
     forAssistance.textContent = TorLauncherUtil.getFormattedLocalizedString(
-                                        "forAssistance", [kSupportAddr], 1);
+                                        "forAssistance2", [kSupportURL], 1);
   }
 
   if (aHasQuitButton)
diff --git a/src/chrome/locale/en/network-settings.dtd b/src/chrome/locale/en/network-settings.dtd
index 75ece3b..0d2e9dc 100644
--- a/src/chrome/locale/en/network-settings.dtd
+++ b/src/chrome/locale/en/network-settings.dtd
@@ -65,7 +65,7 @@
 <!ENTITY torsettings.copyLog "Copy Tor Log To Clipboard">
 <!ENTITY torsettings.bridgeHelpTitle "Bridge Relay Help">
 <!ENTITY torsettings.bridgeHelp1 "If you are unable to connect to the Tor network, it could be that your Internet Service Provider (ISP) or another agency is blocking Tor.&#160; Often, you can work around this problem by using Tor Bridges, which are unlisted relays that are more difficult to block.">
-<!ENTITY torsettings.bridgeHelp1B "You may use the preconfigured, provided set of bridge addresses or you may obtain a custom set of addresses by using one of these three methods:">
+<!ENTITY torsettings.bridgeHelp1B "You may use the preconfigured, provided set of bridge addresses or you may obtain a custom set of addresses by using one of these methods:">
 <!ENTITY torsettings.bridgeHelp2Heading "Through the Web">
 <!ENTITY torsettings.bridgeHelp2 "Use a web browser to visit https://bridges.torproject.org";>
 <!ENTITY torsettings.bridgeHelp3Heading "Through the Email Autoresponder">
diff --git a/src/chrome/locale/en/torlauncher.properties b/src/chrome/locale/en/torlauncher.properties
index 0ef4437..6b471a3 100644
--- a/src/chrome/locale/en/torlauncher.properties
+++ b/src/chrome/locale/en/torlauncher.properties
@@ -36,6 +36,7 @@ torlauncher.quit_win=Exit
 torlauncher.done=Done
 
 torlauncher.forAssistance=For assistance, contact %S
+torlauncher.forAssistance2=For assistance, visit %S
 
 torlauncher.copiedNLogMessages=Copy complete. %S Tor log messages are ready to be pasted into a text editor or an email message.
 

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