[Author Prev][Author Next][Thread Prev][Thread Next][Author Index][Thread Index]
[tor-project] Nina’s Monthly Status Report: October 2023
Hi!
It is time for my October-2023
report!
In
October, I resolved 1059 tickets (WOW!):
- -
Telegram (@TorProjectSupportBot) - 505
- - RT
(frontdesk@tpo) - 526
- -
WhatsApp (+447421000612) - 20
- -
Signal (+17787431312) - 8
This
month the majority of users needed
help with:
1.
Russian
speaking users to obtain bridges
and using them correctly
2.
Tor
Browser getting flag by Windows defender and other antivirus
3.
How to
use new WebTunnel
bridges and where to get them
4.
How to
use snowflake on
different Tor powered apps
At
the beginning of October, there was an issue with Windows
Defender flagging Tor
Browser as a
virus[1], which
led to a giant
wave of Tor users asking us how to fix their Tor Browser.
With
@ebanam, we
had a quarterly user
support template
review and updated
several templates to reflect changes in the latest Tor Browser
version.
This
month, because of the activists' detention in Kazakhstan in an
attempt to prevent unrest on Republic Day (25 October)[2],
some users reached us to express their concerns and get
instructions on how to use the Tor Browser in case of the
internet shutdown. Tor
Comms team re-published instructions for users in Kazakhstan on
how to download Tor powered apps.
Other
bugs: Tor
users reported an
issue with Telegram GetTor
Bot <https://t.me/gettor_bot>
that wasn't distributing Tor Browser Windows
version.
I also submitted a
bug with Tor Browser not working for the users with Windows 7 [3].
_______________________________________________
tor-project mailing list
tor-project@xxxxxxxxxxxxxxxxxxxx
https://lists.torproject.org/cgi-bin/mailman/listinfo/tor-project