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[seul-edu] New Educational Applications

To: seul-edu@seul.org
Subject: [seul-edu] New Educational Applications
From: Seul/Edu Appdex <seul@richtech.ca>
Date: 9 May 2003 13:03:01 -0000
Cc: dloss@seul.org
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Delivery-date: Fri, 09 May 2003 08:58:03 -0400
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Name: HelpmeICT

Description: Fully featured helpdesk, developed within and for a school enviroment. Supports multiple domains (or groups) with multiple sites within each domain. Users can be members of one, any or all domains/sites, with different permission levels on each, based on assigned role.

Shared knowledge base drawing on all solved tickets. Simple stats through to full reporting, by user, by site or by domain. Email notification of all or any changes to ticket status.

All web-based from admin through to client.

We''re lazy here, so trust us: we looked at all the others we could find and discarded them before any code was cut...

Author: Dave Thorne

Homepage: http://sourceforge.net/projects/helpmeict/

License: GNU Public License

Category: Administrative

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