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SEUL: Text vs. Graphical

I do telephone tech support. One of the first things I do is determine
whether the
caller is using our dos software or our windows software. Suprisingly
many of
the users think the dos software is a windows program because they start
it by
using an icon and the window goes away as soon as the app is done.
In general do it text, make it user friendly, and make it easy to run
from the
windowing system (icon or menu item). Just my suggestion. -Jeff