[tor-bugs] #27119 [UX/Research]: User feedback survey-support portal

["Tor Bug Tracker & Wiki" <blackhole@xxxxxxxxxxxxxx>]

#27119: User feedback survey-support portal
-----------------------------+----------------------
     Reporter:  nyinz        |      Owner:  antonela
         Type:  defect       |     Status:  new
     Priority:  Medium       |  Milestone:
    Component:  UX/Research  |    Version:
     Severity:  Normal       |   Keywords:  ux-team
Actual Points:               |  Parent ID:  #27010
       Points:               |   Reviewer:
      Sponsor:               |
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 **Survey questions**

 -What Tor related product do you use? (Drop down list: I don’t use Tor,Tor
 Browser,Orbot,Orfox,etc)

 -Gender(Drop down list: I’d rather not say,Female,male,other...
 -Age (Drop down list: I’d rather not say,Less than 20,20-30,30-40,older)

 -Did you find what you were looking for?
 **OR**
 Was your question(s) answered? Do you have additional questions?

 -How would you rate your experience with this website?
 **OR**
 -What would you like to share with us about your experience here today?

 -Was this platform helpful? How so?

 -Closing note: Your feedback has been received. Thank you!
 **
 General suggestions**

 -Have a button for feedback on each page! This button can have 2 breaks:
 Make a comment about this page (Specific feedback)
 **OR**
 Make a comment about the website(General feedback)

 -Create the opportunity for users to give visual feedback, for example: by
 clicking on an emoji
 **OR**
 choosing a color that best describes how they feel
 **OR**
 taking a screenshot at the exact pain point

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Ticket URL: <https://trac.torproject.org/projects/tor/ticket/27119>
Tor Bug Tracker & Wiki <https://trac.torproject.org/>
The Tor Project: anonymity online

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