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[tor-bugs] #24565 [- Select a component]: User queries and issues
#24565: User queries and issues
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Reporter: Pari | Owner: (none)
Type: project | Status: new
Priority: Medium | Milestone:
Component: - Select a component | Version:
Severity: Normal | Keywords:
Actual Points: | Parent ID:
Points: | Reviewer:
Sponsor: |
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This ticket contains user queries and issues, observed and collected from
various channels, updated regularly.
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== Installation queries: ==
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== Errors / Bugs: ==
'''General:'''
|| '''Error message ''' || '''Error Description''' ||
|| 500 Internal Server Error || On certain sites, using TOR, users get
this message. ||
|| -- || Users running test tor network settings report that it says
"connecting" for hours. ||
|| captcha saying too much automated query || Users are sometimes blocked
by websites ||
|| -- || Tor Browser 7.0.10 : No Script is on the right of the screen ||
=== [[BR]]Linux users: ===
|| ''' Error message ''' || ''' Error Description''' ||
|| 502 Bad Gateway [[BR]] nginx/1.10.3 || While browsing to a new site,
the page shows error instead. ||
===
Windows users: ===
Windows users seem to be facing the maximum number of issues.
|| '''Version''' || ''' Error message ''' || ''' Error Description''' ||
|| Win 8, 64 bit || -- || Browser is crashing on window to choose the
download location after pressing Save file. On the event logs, crashes are
related to ntdll.dll and mozglue.dll ||
|| Win 10, 64 bit || Message of insufficient permissions. || Tor Browser
7.5a8 will not run on Win10 x 64 after the last "Fall update". ||
|| Win 10, 64 bit || Tor Browser does not have permission to access the
profile. Please adjust your file system permissions and try again. || When
users start the program, they receive this error message ||
|| Win 10 || -- || After turning off Trusteer, Windows 10 Firewall, and
Defender Virus protection, Tor will still not launch. ||
|| Win 8 || Establishing a tor circuit failed (connection refused -
185.129.62.62:9001) || users trying to run tor for the first time after
downloading on Win 8 are facing this error. ||
=== [[BR]]Mac users: ===
|| '''Version''' || ''' Error message ''' || ''' Error Description''' ||
|| Win 8, 64 bit || -- || Browser is crashing on window to choose the
download location after pressing Save file. On the event logs, crashes are
related to ntdll.dll and mozglue.dll ||
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== Video streaming: ==
* Many users report issues with certain video streaming sites. The video
player box opens, but videos don't stream.
* Users face issues with enabling Flash player.
* Users face problems with accessing country restricted videos on
youtube. When users use the !ExitNodes and set the country, the browser
and other sites like DNS leak test can see the new ip, but youtube still
says the video is not available.
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== Privacy related doubts/issues: ==
* Some users report trust issues with Tor following Mozilla and updating
to Firefox 57.
* Some users wonder if there is any way to set the identity to non random
to avoid getting blocked from certain places.
* A lot of users have concerns about Google knowing that they are using
Tor, and that Google captchas may give away their IPs.
----
== User demands and suggestions: ==
* Tor Browser update to the Firefox 57 Quantum baseline
* Tor Browser for iPhones.
* level 3 content sandboxing in FF 57 patched to work with Linux Tor
Browser
--
Ticket URL: <https://trac.torproject.org/projects/tor/ticket/24565>
Tor Bug Tracker & Wiki <https://trac.torproject.org/>
The Tor Project: anonymity online
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