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Re: [tor-bugs] #32460 [Webpages/Website]: download page has confusing flow, especially with donate banner
#32460: download page has confusing flow, especially with donate banner
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Reporter: arma | Owner: hiro
Type: defect | Status: new
Priority: Medium | Milestone:
Component: Webpages/Website | Version:
Severity: Normal | Resolution:
Keywords: ux-team | Actual Points:
Parent ID: | Points:
Reviewer: | Sponsor:
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Comment (by nah):
Hi everyone!
We have very good points here. I'm going to try to sum up.
On previous training&research people said they are not used to know the
icons of their OS, so they didn't know where to click to download the Tor
browser. With the banners it seems the problem have escalated. We will
have the opportunity to test the download page with different audiences in
the following two weeks. So far, as I see here, we have the following
hypothesis:
1. Download usually start by itself in other websites - is it possible to
make it happen without tracking users? If not - how about making a
"warning" like: ''we do not track your device, please choose your
compatible OS to download Tor''.
2. Users don't know the icon of their OS -- if that is true, maybe
labeling the icons would be an alternative? do you have other thoughts on
that?
3. Donate banner seems to make the download page more confusing. What do
you think about removing the banner only from the download page? Is it
possible to bring it back once the download is completed?
Am I missing something? Do you have other points?
--
Ticket URL: <https://trac.torproject.org/projects/tor/ticket/32460#comment:6>
Tor Bug Tracker & Wiki <https://trac.torproject.org/>
The Tor Project: anonymity online
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