Re: [tor-bugs] #32460 [Webpages/Website]: download page has confusing flow, especially with donate banner

["Tor Bug Tracker & Wiki" <blackhole@xxxxxxxxxxxxxx>]

#32460: download page has confusing flow, especially with donate banner
------------------------------+----------------------
 Reporter:  arma              |          Owner:  hiro
     Type:  defect            |         Status:  new
 Priority:  Medium            |      Milestone:
Component:  Webpages/Website  |        Version:
 Severity:  Normal            |     Resolution:
 Keywords:  ux-team           |  Actual Points:
Parent ID:                    |         Points:
 Reviewer:                    |        Sponsor:
------------------------------+----------------------

Comment (by ggus):

 I have been answering users on Frontdesk and they believe that:

 a) They need to donate to Tor Project to download - "I already donated to
 Tor Project and I still can't download";
 b) Their connection are censored or Tor Project is blocked
 c) Website isn't working

 I created an article in RT to reply these tickets with the direct download
 link. They all answered thanking and were able to install.

 Options 3 and 4 looks a good combination that we could try now.

 Other changes might need some UX research.

--
Ticket URL: <https://trac.torproject.org/projects/tor/ticket/32460#comment:8>
Tor Bug Tracker & Wiki <https://trac.torproject.org/>
The Tor Project: anonymity online

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