Re: [tor-bugs] #14631 [Tor Browser]: Users that try to run from DMG files run into "Another copy of Firefox is running"

["Tor Bug Tracker & Wiki" <blackhole@xxxxxxxxxxxxxx>]

#14631: Users that try to run from DMG files run into "Another copy of Firefox is
running"
-------------------------+-------------------------------------------------
     Reporter:           |      Owner:  mcs
  arthuredelstein        |     Status:  needs_review
         Type:  defect   |  Milestone:
     Priority:  normal   |    Version:
    Component:  Tor      |   Keywords:  tbb-usability, uxsprint2015, tbb-
  Browser                |  usability-stoppoint-app, TorBrowserTeam201502R,
   Resolution:           |  tbb-4.5-alpha
Actual Points:           |  Parent ID:
       Points:           |
-------------------------+-------------------------------------------------
Changes (by mcs):

 * keywords:
     tbb-usability, uxsprint2015, tbb-usability-stoppoint-app,
     TorBrowserTeam201502, tbb-4.5-alpha
     =>
     tbb-usability, uxsprint2015, tbb-usability-stoppoint-app,
     TorBrowserTeam201502R, tbb-4.5-alpha
 * status:  assigned => needs_review


Comment:

 Patch 1 is available here:
 https://gitweb.torproject.org/user/brade/tor-
 browser.git/commit/?h=bug14631-01&id=bebc69b8e8e919abec272f9cff6ab13fb9ea51f7

 This adds two new error messages (one of which has a Mac OS specific
 variant):
 {{{
 Tor Browser Profile Problem

 Tor Browser does not have permission to access the profile.
 Please adjust your file system permissions and try again.
 }}}

 Linux and Windows:
 {{{
 Tor Browser Profile Problem

 You cannot run Tor Browser from a read-only file system.  Please copy
 Tor Browser to another location before trying to use it.
 }}}

 Mac OS:
 {{{
 Tor Browser Profile Problem

 You cannot run Tor Browser from a read-only file system.  Please copy
 Tor Browser to your Desktop or Applications folder before trying to use
 it.
 }}}

 Actually, currently all of the messages say "Firefox" instead of "Tor
 Browser" because MOZ_APP_DISPLAYNAME is not available inside
 nsAppRunner.cpp.  We can fix that by hard-coding "Tor Browser" when we do
 the next patch for this ticket (which will pull the new strings out of
 Torbutton to allow for localization) or we can fix it by addressing #14977
 (a riskier solution).

--
Ticket URL: <https://trac.torproject.org/projects/tor/ticket/14631#comment:13>
Tor Bug Tracker & Wiki <https://trac.torproject.org/>
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