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Re: [tor-bugs] #18389 [Tor Messenger]: Getting "error - not authorized" when trying to access TOR messenger
#18389: Getting "error - not authorized" when trying to access TOR messenger
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Reporter: WitnessofTruth | Owner: sukhbir
Type: defect | Status: assigned
Priority: Medium | Milestone:
Component: Tor Messenger | Version:
Severity: Normal | Resolution:
Keywords: | Actual Points:
Parent ID: | Points:
Sponsor: |
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Comment (by WitnessofTruth):
Replying to [comment:6 arlolra]:
> Also, if possible, go to Preferences > Config Editor, and set
`purple.debug.loglevel` to `1` so that we see what stanza the server is
returning.
>
> It looks like there a few places where `notAuthorized` occurs in,
> https://github.com/mozilla/releases-comm-
central/blob/master/chat/protocols/xmpp/xmpp-session.jsm
The account credentials have not been compromised. I have gone into the
config editor as you have instructed and set the purple.debug.loglevel to
1. It continues to give me the "not authorized" when trying to log in.
When I lookup the error log, I see many warnings and two errors. here are
the errors:
Timestamp: 2/25/16, 8:48:15 AM
Error: TypeError: Components.classes['@mozilla.org/updates/update-
service;1'] is undefined
Source File: chrome://instantbird/content/menus.js
Line: 71
Timestamp: 2/25/16, 8:48:16 AM
Error: TypeError: Components.classes['@mozilla.org/updates/update-
service;1'] is undefined
Source File: chrome://instantbird/content/menus.js
Line: 71
--
Ticket URL: <https://trac.torproject.org/projects/tor/ticket/18389#comment:7>
Tor Bug Tracker & Wiki <https://trac.torproject.org/>
The Tor Project: anonymity online
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