[Author Prev][Author Next][Thread Prev][Thread Next][Author Index][Thread Index]
Re: [tor-bugs] #20843 [User Experience]: Tor Browser: How do we help users to use higher security?
#20843: Tor Browser: How do we help users to use higher security?
-----------------------------+---------------------
Reporter: arthuredelstein | Owner:
Type: defect | Status: new
Priority: Medium | Milestone:
Component: User Experience | Version:
Severity: Normal | Resolution:
Keywords: | Actual Points:
Parent ID: | Points:
Reviewer: | Sponsor:
-----------------------------+---------------------
Comment (by lnl):
Replying to [comment:5 ninavizz]:
> Howdy—as a longtime UX'er (who's had a lot of experience with both
actual design and with users in research efforts), many of the Tor
browser's usability issues feel pretty easily obvious and resolvable. I
don't feel that many would require testing to be improved upon from how
things are today. I'm a novice to security tech, and don't code (or plan
to ever learn how to code) — and almost all "how to" things about Tor are
written and visually/cognitively presented in what reads as techie
jibberish, to me. The website is also somewhat painful to make sense of.
I agree with you. I took this job is that there is a lot of good work to
be done, and I believe in Tor.
> I realize the above sounds rude and potentially arrogant. It's said only
to be completely honest, and as a big believer in a product I want more
folks worldwide to have greater cognitive access to.
I don't think it's arrogant, but I think you may be missing some context.
The UX team is ~2 months old, and I'm a one-person team. I have
constraints on what I can work when--there are milestones we need to meet
for particular sponsors. I do things that need to be done to meet those
goals, since that's our end of the deal. That's where the funding for my
job comes from.
This means that I worked on the security slider, metrics website, and OONI
web and mobile interfaces--even when I knew that the front page of
torproject.org needed work, and the browser needed work. We're currently
writing a proposal to get funding specifically to improve the browser and
tor project website! I hope we get it.
> I put together some wireframes to articulate issues I've observed as the
most show-stopping for me, as a new user of the Tor browser.
>
> https://drive.google.com/open?id=0BzRaXGZ006aoWHJLd0hBT3IyRUE
I really like how the security slider is more accessible, how the color
choices give stronger brand presence, and the simplicity of the interface.
> Longer term, I'd also recommend a design director as a permanent staff
hire of the Tor project. For UX stuff on the browser, organizing and
executing user research projects (qualitative studies and in-person
testing are essential), and shaping user-facing advocacy/education
materials, a full-time lead of volunteer contributing designers and
writers, and someone to shape best practices for managing design within
the Tor community, seems like a missing piece that could make a big
difference. Shorter-term, potentially coordinating with some of the UX'ers
at Mozilla for bi-weekly reviews of user-facing product tweaks/additions?
I'd be happy to make some introductions, if that'd help.
I have extensive experience in qualitative and quantitative user studies
and interface and interaction design. I do think that reviews would be
helpful for me. I also am confident in my abilities to write, but I just
don't have enough time for revising the copy on top of my other
responsibilities. I would also love to work with more designers to create
images and videos to use in interfaces, advocacy, and education. Let's
chat about this more: linda@xxxxxxxxxxxxxx or linda on irc #tor-dev or
#tor-project. :)
--
Ticket URL: <https://trac.torproject.org/projects/tor/ticket/20843#comment:10>
Tor Bug Tracker & Wiki <https://trac.torproject.org/>
The Tor Project: anonymity online
_______________________________________________
tor-bugs mailing list
tor-bugs@xxxxxxxxxxxxxxxxxxxx
https://lists.torproject.org/cgi-bin/mailman/listinfo/tor-bugs