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Re: [tor-bugs] #26814 [Applications/Tor Browser]: tor won't start on windows 10
#26814: tor won't start on windows 10
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Reporter: Grabler | Owner: tbb-team
Type: defect | Status: needs_information
Priority: Medium | Milestone:
Component: Applications/Tor Browser | Version:
Severity: Critical | Resolution:
Keywords: startup | Actual Points:
Parent ID: | Points:
Reviewer: | Sponsor:
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Changes (by mcs):
* status: new => needs_information
Comment:
I am not familiar with this specific problem, but you can find some
potentially helpful advice here:
https://support.mozilla.org/en-US/questions/1140218
(since Tor Browser is based on Firefox, the advice there should be
applicable).
Some things to try:
* Completely remove Tor Browser and install a new copy. Maybe you already
did that if you reinstalled Windows 10 though.
* Double check that your anti-malware/anti-virus software is not
interfering with Tor Browser. You may need to completely uninstall that
kind of software and then reboot Windows to be sure it is not interfering.
* Install a copy of Firefox ESR 52.9.0 and see if you encounter the same
problem.
* Try starting Tor Browser as Administrator (this is not recommended as a
long term solution though).
--
Ticket URL: <https://trac.torproject.org/projects/tor/ticket/26814#comment:2>
Tor Bug Tracker & Wiki <https://trac.torproject.org/>
The Tor Project: anonymity online
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