[Author Prev][Author Next][Thread Prev][Thread Next][Author Index][Thread Index]
Re: [tor-bugs] #12440 [Tor Launcher]: Tell users that "Tor unexpectedly exited" is not so bad.
#12440: Tell users that "Tor unexpectedly exited" is not so bad.
------------------------------+-----------------------------------
Reporter: mttp | Owner: brade
Type: defect | Status: new
Priority: normal | Milestone:
Component: Tor Launcher | Version:
Resolution: | Keywords: tbb-helpdesk-frequent
Actual Points: | Parent ID:
Points: |
------------------------------+-----------------------------------
Comment (by mttp):
Replying to [comment:2 lunar]:
> I believe the Tor Project should aim at producing reliable software in
which we can trust. Tor should never âunexpectedly exitsâ unless on flacky
hardware or if the user kills the process manually. There is a bug and
what we are missing now is a way to understand it and fix it.
>
Yes, of course the underlying bug should be fixed. That is a different
issue though.
> As a power user, a âTry againâ button is likely to make me loose all
confidence in the software at hand:
A button was not what I had in mind, just a longer string. During the time
while we are waiting for the bug to be identified and fixed, users should
be informed that there is a step they can take on their own before they
contact the help desk.
--
Ticket URL: <https://trac.torproject.org/projects/tor/ticket/12440#comment:3>
Tor Bug Tracker & Wiki <https://trac.torproject.org/>
The Tor Project: anonymity online
_______________________________________________
tor-bugs mailing list
tor-bugs@xxxxxxxxxxxxxxxxxxxx
https://lists.torproject.org/cgi-bin/mailman/listinfo/tor-bugs