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Re: [tor-bugs] #2132 [Vidalia]: Vidalia's password prompt is often unhelpful; generates support requests
#2132: Vidalia's password prompt is often unhelpful; generates support requests
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Reporter: nickm | Owner: chiiph
Type: enhancement | Status: new
Priority: normal | Milestone:
Component: Vidalia | Version:
Keywords: | Parent:
Points: | Actualpoints:
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Comment(by chiiph):
Replying to [comment:6 nickm]:
> Educating the user is good. But it's best to:
>
> * Minimize the need for education. (To the extent that we can make
this whole problem go away, that's better than having to teach people how
to fix it.)
> * Educate the user at the time when it's helpful. ("Here's what
happened and here are your options" is better than "hey, here is something
that might happen later that you had better remember about in case it
happens!" People are most receptive to new information when it solves a
problem they have now, not when it solves a problem they have not yet
experienced.)
Agreed. This is a clear "lets see how the user takes this" situation, for
which the idea of releasing an alpha version was meant. I'll transform the
prompt into an information dialog, unless someone else comes up with a
better approach.
--
Ticket URL: <https://trac.torproject.org/projects/tor/ticket/2132#comment:7>
Tor Bug Tracker & Wiki <https://trac.torproject.org/>
The Tor Project: anonymity online
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