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Re: [tor-bugs] #12256 [Tor bundles/installation]: Tor won't open on Mac

#12256: Tor won't open on Mac
-------------------------------------+-------------------------------------
     Reporter:  nigel                |      Owner:  erinn
         Type:  defect               |     Status:  new
     Priority:  normal               |  Milestone:
    Component:  Tor                  |    Version:
  bundles/installation               |   Keywords:  tbb-usability, needs-
   Resolution:                       |  triage
Actual Points:                       |  Parent ID:
       Points:                       |
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Comment (by davidD):

 I tried opening TBB in several ways. This error shows up when started from
 the dmg directly, independent from if Firefox or TBB is running or not.

 So I suspect it is an error that shows up when TBB is started from a drive
 where it can't write. I propose a different error message (quick sketch
 attached). I tried to use wording for non tech savvy users.
 Copy to my drive: we try to copy TBB into the /Applications folder. If
 that fails (not enough permissions) we try in the users' Applications
 folder. All this without letting the system prompt for the password (which
 the non-administrator user possibly does not have). Better copy it into
 the users own applications folder directly.
 It would be great if we could after the copy, open TBB from the new
 location. Even better (but I guess that is not possible easily?) eject
 also the dmg.

 Advanced... would lead to a bit more explanation (Tor Browser can only run
 from a disk where it can write, it cannot run from the virtual disk where
 it is now. You could copy Tor Browser to your hard drive. With buttons
 'Copy now' (brings up a File save dialog, opened at the Applications
 folder - select a folder and hit Copy: if password needed the system
 prompts as usual) and a button 'I do it later' (effectively Cancel). In
 this mode no auto-opening and not auto-ejecting the dmg.

--
Ticket URL: <https://trac.torproject.org/projects/tor/ticket/12256#comment:4>
Tor Bug Tracker & Wiki <https://trac.torproject.org/>
The Tor Project: anonymity online
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