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Re: [tor-bugs] #6916 [Tor Support]: Define the operational hours and expected response times for email, web, chat, and phone mediums.

#6916: Define the operational hours and expected response times for email, web,
chat, and phone mediums.
-------------------------+--------------------------------------------------
 Reporter:  phobos       |          Owner:  runa 
     Type:  project      |         Status:  new  
 Priority:  normal       |      Milestone:       
Component:  Tor Support  |        Version:       
 Keywords:  SponsorI     |         Parent:  #6914
   Points:               |   Actualpoints:       
-------------------------+--------------------------------------------------

Comment(by runa):

 Support is currently on a best-effort-basis, so we don't really have set
 operational hours or response times. Having support assistants who spend
 an hour or two a day resolving tickets would be great, though.

-- 
Ticket URL: <https://trac.torproject.org/projects/tor/ticket/6916#comment:1>
Tor Bug Tracker & Wiki <https://trac.torproject.org/>
The Tor Project: anonymity online
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