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[tor-bugs] #13492 [Tor Browser]: Tor Browse 4.0 crashing on Windows
#13492: Tor Browse 4.0 crashing on Windows
-------------------------+--------------------------
Reporter: Sherief | Owner: tbb-team
Type: defect | Status: new
Priority: normal | Milestone:
Component: Tor Browser | Version:
Keywords: | Actual Points:
Parent ID: | Points:
-------------------------+--------------------------
Several users emailed the help desk that Tor Browser crashes for them on
Windows (so far XP, Vista and 7).
Crash logs:
{{{
Problem Event Name: APPCRASH
Application Name: firefox.exe
Application Version: 31.2.0.0
Application Timestamp: 00000000
Fault Module Name: kernel32.dll
Fault Module Version: 6.0.6002.19034
Fault Module Timestamp: 52f2ec86
Exception Code: c06d007f
Exception Offset: 0003fd1e
OS Version: 6.0.6002.2.2.0.256.1
Locale ID: 1033
Additional Information 1: b21f
Additional Information 2: 6e4711530702c06e1b1cc962f59f2d86
Additional Information 3: 98d2
Additional Information 4: f9ae74c4676376c58e55ffecdfcbaa6c
}}}
{{{
Faulting application name: firefox.exe, version: 31.2.0.0, time stamp:
0x00000000
Faulting module name: KERNELBASE.dll, version: 6.1.7601.18409, time stamp:
0x53159a86
Exception code: 0xc06d007f
Fault offset: 0x0000c42d
Faulting process id: 0x1194
Faulting application start time: 0x01cfeaea1fbdd396
Faulting application path: C:\Users\X\Tor Browser\Browser\firefox.exe
Faulting module path: C:\Windows\syswow64\KERNELBASE.dll
Report Id: 5e7a0d59-56dd-11e4-b780-4061862e4569
This is what shows in Window error reporting:
Fault bucket , type 0
Event Name: APPCRASH
Response: Not available
Cab Id: 0
Problem signature:
P1: firefox.exe
P2: 31.2.0.0
P3: 00000000
P4: KERNELBASE.dll
P5: 6.1.7601.18409
P6: 53159a86
P7: c06d007f
P8: 0000c42d
P9:
P10:
}}}
--
Ticket URL: <https://trac.torproject.org/projects/tor/ticket/13492>
Tor Bug Tracker & Wiki <https://trac.torproject.org/>
The Tor Project: anonymity online
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