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Re: [tor-bugs] #9036 [GetTor]: Changing GetTor Message Body
#9036: Changing GetTor Message Body
--------------------+------------------------------
Reporter: mrphs | Owner: sukhbir
Type: defect | Status: needs_review
Priority: Medium | Milestone:
Component: GetTor | Version:
Severity: Normal | Resolution:
Keywords: | Actual Points:
Parent ID: | Points:
Sponsor: |
--------------------+------------------------------
Changes (by sukhbir):
* severity: => Normal
Comment:
(We are reviving this again, as a part of the new GetTor code ilv is
working on and that has been deployed.)
We have been discussing an updated version of the GetTor message body to
make it more concise by removing redundant and complicated information. A
sample template follows; discussions are welcome and encouraged.
Initial email:
{{{
Hi! This is the GetTor robot. I am here to help you download the latest
Tor
Browser Bundle.
Please reply to this message with one of the options below:
windows
linux
osx
mirrors
I will then send you the download instructions.
If you are unsure, just send a blank reply to this message.
}}}
Follow-up email:
{{{
You requested Tor Browser for $PLATFORM.
You will need only one of the links below to download the bundle. If a
link
does not work for you, try the next one.
<links>
Signatures
(Skip this section if you are not an advanced user.)
<links>
Support
Still need help? If you have any questions, trouble connecting to Tor
network,
or need to talk to a human, please contact our support team at:
help@xxxxxxxxxxxxxxxxx
}}}
The next part is figuring out how to display the links so that users can
get what they want by reading minimum text. (Right now, GetTor is serving
Google Drive, Dropbox and GetTor links.)
--
Ticket URL: <https://trac.torproject.org/projects/tor/ticket/9036#comment:16>
Tor Bug Tracker & Wiki <https://trac.torproject.org/>
The Tor Project: anonymity online
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