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Re: [tor-bugs] #20330 [Applications/Tor Browser]: Tor browser no longer starts in OSX
#20330: Tor browser no longer starts in OSX
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Reporter: redacted | Owner: tbb-team
Type: defect | Status: needs_information
Priority: Medium | Milestone:
Component: Applications/Tor Browser | Version:
Severity: Normal | Resolution:
Keywords: | Actual Points:
Parent ID: | Points:
Reviewer: | Sponsor:
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Comment (by redacted):
Replying to [comment:2 gk]:
> What happened since yesterday? Did you try out an alpha version in the
meantime?
> {{{
> Oct 09 18:29:44.773 [warn] Unrecognized ControlPort option '"Support
/TorBrowser-Data/Tor/control.socket"'
> Oct 09 18:29:44.850 [warn] Unrecognized ControlPort option '"Support
/TorBrowser-Data/Tor/control.socket"'
> }}}
> are indicating that you have a TorLauncher that we only ship in the
alpha series in your profile. Could you make a copy of your `TorBrowser-
Data` directory (the one in /Users/Redacted/Library/Application Support
for further inspection and as a backup for you? Deleting that directory
while having Tor Browser closed and restarting it should fix your issue.
>
> Still it would be neat to understand what is going on as we seem to have
a bunch of users being affected by that.
Hi, thanks for the reply.
Yesterday was the first time I'd tried to use Tor in over a week and I'm
not aware of installing an alpha release; however I do seem to recall that
the last time it was working it downloaded an update (which I opted to
install after ending my session).
Before reading your reply I removed Tor again but this time also manually
deleting files related to Tor under
/Users/Redacted/Library/Application Support/
/Users/Redacted/Library/Caches/
/Users/Redacted/Library/Preferences/
...then installing again. It now works so I'm afraid I don't have the
files for you to analyse (sorry), but if it happens again I'll be sure to
come back with copies.
--
Ticket URL: <https://trac.torproject.org/projects/tor/ticket/20330#comment:3>
Tor Bug Tracker & Wiki <https://trac.torproject.org/>
The Tor Project: anonymity online
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