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[tor-bugs] #31723 [Community/Training]: design help documents for the help service and provide support for new users

#31723: design help documents for the help service and provide support for new
users
------------------------------------+--------------------
     Reporter:  anarcat             |      Owner:  ggus
         Type:  task                |     Status:  new
     Priority:  Medium              |  Milestone:
    Component:  Community/Training  |    Version:
     Severity:  Normal              |   Keywords:
Actual Points:                      |  Parent ID:  #30608
       Points:                      |   Reviewer:
      Sponsor:                      |
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 As part of the new email service, we might get more people unfamiliar with
 the LDAP infrastructure on board. The TPA team will need help onboarding
 those people.

 Furthermore, this is a new configuration for many people, and we might
 need to design documents like "How do i connect to the Tor SMTP server
 with Thunderbird" or "Gmail" and so on.

 I'm not sure if I'm filing this in the right place but anyways: the point
 is, we'll need help with training and documentation if we want this ship
 to sail. :)

 Thanks!

--
Ticket URL: <https://trac.torproject.org/projects/tor/ticket/31723>
Tor Bug Tracker & Wiki <https://trac.torproject.org/>
The Tor Project: anonymity online

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