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[Computerbank] Scheduled training (only recipients) for Saturday 1st of March - training helpers required - VICTORIA - long post
Hello all folk (re Vics mainly but experience is probably useful for other
States - also sorry re cross-posting),
I am *optimistically* scheduling a training class for Saturday 1st of March
(starting at 1pm). This class is primarily for the computerbank recipient
that has minimal skills. There will also be some very sensitive recips in
Anyway - why I am writing this email - is because I need around 3 volunteers
to agree to come and assist with the training on this day because it will
definately be needed. :) The training will probably not follow the normal
training outline - and recips needs will direct the training.
If I can not get any helpers with this class - it will undoubtedly have to be
cancelled. Helpers should put their name down with a view to delivering
training on their own (ie: without Penni or I even being in the Computerbank
On this day I am also going to need someone to do phones/reception and any
paperwork associated with finalising computer applications (system build
forms / disclaimers). It is a very annoying thing - to be taking a
training class, answering phones and greeting people at the door all at the
same time. (People who were around at the training session on Friday /
Wednesday Induction would have noticed this) It is also not a very good look
or experience for new trainees.
Again - if we can not get people to agree to turn up and do this - training
will have to be cancelled.
This brings me to the next thing....training recips is probably the most
important part of what we do, and we are not managing that very well at the
moment. It's great to have people building the systems - we need that too,
but if we are not training people so that they can get their system and use
it - what is the point???
Penni and I, Trish and I before this - have been running the training classes
every week now for over 2 years - and when we need (i really mean need) a
break - everything goes to pot. Penni and I invested a lot of energy training
new volunteers in the delivery of training - and thus far out of that
investment - two / three people occassionally continue to help and have
occassionally taken the odd class on their own.
While I admit training is a little tricky and requires some skill - it really
isn't rocket science. Furthermore - one on one training classes can be
orgnanised - if volunteers let me know about a week in advance when they can
deliver the training. I can then call a recip and book them.
Are there any takers? You can take a group or a single person - usually in 2
or 3 hours stints? You need an advanced understanding of generic computer
skills, KDE Desktop Skills, word processing, interoperability, file
management and using floppies (so you know what I mean when i say
mount/umount floppies). You are definately a right clicker who knows what a
widget is and how to find the title bar. :)
There is a comprehensive trainers guide - and trainers checklist. There is
also a client orientation workshop document on the CAI-Vic Intranet - usually
I run this as a class. I will schedule one of these before the training day.
I will also be delivering another training session on friday (with wfd
people and recips) so if you are interested in seeing how I run this -
fantastic opportunity. This session will be in the afternoon. So really all
you could need to become a trainer down at Computerbank is on offer. :)
How did Computerbank start? Instead of sitting back and saying
what if this existed - it would be a great thing - i stood up and said - lets
do it, who wants to help and I got on with the necessary steps that got this
thing off the ground.
If i didnt know what to do, or how to do it - I would ask / look around /
research information and others expereinces - so that it could be done.
So don't be Scared, (don't just sit back and say - well I could help with
that if I *(insert lame excuse here), Stand up and be counted as a
Computerbank Victoria Trainer. Just get down here and do it. :)
I can not *stress* enough how training is an essential part of processing
applicants - currently applicants are waiting anywhere up to 4 months for
their systems. The bottleneck is the training and lack of willing and brave
trainers. SOS. SOS. This wait time could be reduced to a one month turn
around if more people volunteered to train. :)
Please reply to me privately or see me down at Computerbank Victoria on
Wednesdays or Saturdays if you can help in any way whatsoever.
Thanks in advance and as usual another long winded email from me (hope you
get / got the point/s).
Victorian State Coordinator
Computerbank Australia Inc
The opinions expressed herein are solely those of the individual, and do not
express the opinions of Computerbank Australia Incorporated (CAI) in any way.
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Web page: http://www.computerbank.org.au