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Re: [school-discuss] Re: Disclaimer language for The Open CD




on Mon, Apr 04, 2005 at 09:50:28AM -0400, Aaron Tyo-Dickerson (aaron@xxxxxxxxxxxxxxxx) wrote:


A local school district here in rural Upstate New York is interested in distributing copies of The Open CD to students and community members, but is concerned about "liability" issues. While I personally think that free, open-source software is a terrific thing and understand the implied "take it as it is" terms of the GPL and other legalese, I understand the district's desire to head off any a) demands for "service and support" and b) complaints that "that free stuff you gave me crashed my computer". They would like a concise, easy to understand (by lay users) disclaimer for the CDs that they would be distributing.

I have checked The Open CD's website (http://www.theopencd.org) and cannot find any language there that would seem to fit the bill, but have thought that rather than invent a blurb of my own, I might appeal to members of this list who have either done this sort of thing already or else might know where to steer me for this. Thanks very much for any responses that can shared on this!
:-)


I think the real issue is the pattern of schools obtaining after sale support and service under annual contracts for what has been a proprietary world. In a framework of total systems initiation, from the server down, and after school administrators have learned the radically different support style of open source, and within the confines of a support contract, where a competent school vendor with a support contract is willing to say "well, openoffice is not going to crash your computer, the Sun license is appropriate and we will be willing to train you on Openoffice, then acceptance will be easy. This is what I mean by goal-driven systems. I think any attempt of ad hoc adaptation of software within a school system would be suspect and probably against their security policies..

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