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Re: SEUL: Re: What's the diff to SEUL ? (fwd)
George Bonser wrote:
> On Sat, 17 Jan 1998, Rick Jones wrote:
> > I'll bet you if you call M$ tech support with a made-up problem and tell
> > them you installed Linux which opens the registry for config info, they
> > will blame Linux instantly. And if M$ says it's Linux it must be so.
> There are two areas that Microsoft will not support for free even if the
> product is brand new ... 1) Networking 2) Registry. If you want to talk
> registry with them, it is a minimum of $70 up front.
True, if you want to talk *about* the registry. I'm talking about
telling them somethings screwed up and in the course of trouble shooting
they invariably will ask if you've installed anything new. Bingo.
Linux did it.
I know they will because I've spoken with them before and their tech
suppot guys read cue-cards. They know nothing about what they're
talking about. I had to explain things to them. That's when the guy
told me he's just reading from the Windoze resource flow-chart. The
very one you can get in the store. The very one I have on my
bookshelf. To talk about the registry you have to get transfered to the
guy with the registry flow-chart. It's a joke and they will place the
blame elsewhere if the opertunity arises.
They'll tell you the same thing in the newsgroups.