Re: [Computerbank] Recipients vs Service Users

["Katarina" <kutjohn@bigpond.com>]

Hi
Hope Iam not  out of line, but this is what I think:

Being sweet & simple here is the best. " USERS "  I feel is the most
appropriate term. "USERS" doesn't have any negative or positive overtones if
anything it implies equality, which from a users perspective is very
important & may help to encourage the more timid  CB Clients to better
utilise their PCs & more importantly ask the  questions they need too.Try
using USERS it rolls off the tounge nice & easy:

"We have a whole bunch of USERS who have received PCs that have major HDD
errors."

"I have a user on the line who Can't speek English very well I need some
hlp."

"We have 3 users comming in with their PCs today that need fixing."

Katarina
>Kylie Davies wrote:
>
>> Hi all,
>>
>> Why not throw in a curly unrelated question on this list - maybe it is
>> going to come up at the national conference as a policy anyhow,
>> thought I'd get it in early.
>>
>> I've alwasy hated the term recipients, it has negative implications -
>> ie that you are the receiver of something that someone decides to give
>> you.
>>
>> With this in mind I want to use something a little less loaded to
>> describe our clients (and that's not the word I'm looking for), the
>> one I propose is SERVICE USERS.
>> What does everyone else think about that?
>>
>> Cheers,
>>
>> Kylie
>>
>>
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>> computerbank@lists.linux.org.au
>> http://lists.linux.org.au/listinfo/computerbank
>>
>
>
>
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