Automated help, other ideas

[Micah Yoder <LYoder@cyberis.net>]

Here's something that would make things interesting.....  :-)

Have some sort of automated support system for some articles.  If it's a
problem that can be diagnosed by looking at system files on the user's
end, we could put up a form asking them to attach (HTTP upload) specific
files on their system.  We could then analyze those files and give hints
to what might be wrong!  And perhaps offer modified files to download
and replace the old ones.

HTTP upload is trivial with PHP, but Perl would be much better at
analyzing files.  Does mod_perl support HTTP upload?

Oh well, we should implement other things first....