[Date Prev][Date Next][Thread Prev][Thread Next][Date Index][Thread Index]
Re: [school-discuss] An open letter to Microsoft
On Thursday 31 October 2002 20:42, you wrote:
> Hr. Woelfel & group,
> I've had some extremely limited experience with the refund, and I think you
> are correct. Any refund comes from the manufacturer, and they basically
> have to give the refund out of pocket since the license has already been
> purchased and theoretically 'bound' by the EULA to that specific machine.
20 minutes after I wrote my mail, I understood it the same way, but I had no
mail client available in the car <cough>.
> I remember while working at the U.S. Census Bureau, there was negotiation
> with Toshiba and NEC to get money back for the unused Windows licenses
> (they were loading laptops with DOS). I don't recall if they ever got
> their money back.
I doubt that the manufacturer would even think of such a way to deal with it
in a case with that much publicity.
Thank you Mervyn.
> More on the discussion (again, from Computerworld) at
> Jason H. Mervyn
> Computer Specialist
> NY & VA DDESS
> -----Original Message-----
> From: Burkhard Woelfel [mailto:firstname.lastname@example.org]
> Sent: Thursday, October 31, 2002 2:55 PM
> To: email@example.com
> Subject: Re: [school-discuss] An open letter to Microsoft
> On Thursday 31 October 2002 19:43, you wrote:
> > Here's a posting of the same message to the ComputerWorld forum:
> > http://firstname.lastname@example.orgKe^0@.ee9bc53/15
> This is oubviously no viable solution, but how about klicking "NO" at the
> click wrap EULA procedure and going for a refund?
> - Anyone "buying" such an amount of computers should be informed about the
> license _before_ the deal. Anyway, it is a deal with the computer
> manufacturer, not necessarily with the provider of the unwanted OS. Is that
> - Is the refund clause in the EULA in this case?
> - How successful have that refund procedures been anyway?
> Please correct me, I think I am pretty wrong here.
> - Burkhard