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[seul-edu] HelpMeICT new release


The helpdesk software HelpMeICT has been improved - version 0.72 is now
available from Sourceforge. 0.72 is an interim relase with 0.8 expected
shortly. The release has some minor bug fixes but has primarily been
released for the time spent recording capability, where support agents can
enter the amount of time they spent solving or tackling a problem. We've
done the interim release to help provide data for the extended reporting,
one of the intended major features of 0.8.

Sourceforge project page:


Online demo: http://helpdesk.centralmanclc.com