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Re: list o' importants
I would like to make a couple of suggestions regarding
the user categories.
First I would break students out from the
General Home user category into two categories K12
and college. I think the way each of these groups uses a
computer is sufficiently different to justify the split. Also I
think you should collect data on K12 because I believe it
is a big potential user of Linux. K12 schools are presently
busy upgrading school computer courses and hardware.
I thought I saw a SEUL project on schools.
Second I would reconsider SOHO. It's nice lumping things
together but there is a problem with this one. There are too
Home Office to me means a place (room) where someone
works from home or takes work home to do.
Home business to me means running a business out of the
home. Esther runs a transcription business out of the house.
Small Office is part of the category Small Business where the
business does mainly office work as opposed to a small
business that does some other type of work. I think this is a
bad choice. I would tend to break it into the following four
categories: (Home Office, Home Business, Small Business1
and Small Business2).
Home Office the person works for somebody else. Just happens
to work at home.
Home Business the person is actually running business. People
count up to 3 or 4.
Small Business1 is larger than a home business and generally
run out of a commericial building of some sort. People count
up to 10. The computers are generally managed by the owner.
Small Business2 is larger than Small Business1, but not large
enough to employ a systems administrator. The computers are
likely to be managed by an outside firm on an as needed basis.
Could have Small Business3. Still a small business but has an
on site systems administrator. Maybe I've said too much.
In a message dated 98-07-09 12:01:39 EDT, you write:
<< Subj: Re: list o' importants
Date: 98-07-09 12:01:39 EDT
From: firstname.lastname@example.org (Karsten M. Self)
I think you're thinking too hard. I see the following categories,
basically an extension of the Core/Layers concept, with divisions for
Personal, Workstation, Server, and Portable categories of use. I get
seven categories, two or three of which may not be of particular
Categories and inclusives:
- General Home user
Gamer, Internet browser/email, wordprocessing, schoolwork, personal
other light tasks. Possible (but unlikely?) local network.
- SOHO -- Small/Home Office
Business applications (wordprocessing, spreadsheet, presentations,
fax, email, web, small local network likely, possibly specialty
I'd include graphic artists, musicians, and other artistic types
Ease of admin or availability of technical service support important.
- Development/Technical Workstation
Heavy duty technical use, programming, hacking, applications
Local network likely. Very technical user. Specialized software.
this fits the SEUL target model, though as a technical WS, it might.
- Business User -- Mid/Large office
Like SOHO, but more so. Significant networking -- file, print,
serving. Probable use (but not admin of) servers, firewalls, etc.
business applications (wp/spreadsheet/presentation/database).
applications. Ease of use, GUI are issues.
Probably the user we care least about because they don't make
- Business User Systems Admin -- Mid/Large office
Use categories as above, but this is aimed at the folks who
stuff. More emphasis on capability:cost ratio, ease of admin.
sure that SEUL points this way, though many of the questions we've
coming up with fit this category best.
- Server Class
Applications, file, network, Internet, mail servers. Also possibly
or dedicated systems. Aimed at admins or technical types. Not sure
fits SEUL target audience.
This is essentially a hardware repackaging of SOHO/Business user.
Think laptop, Itsy, handheld. Keys: applications, power saving
speed, compatibility, networking, communications, and data transfer.
Ease of use, ease of admin, GUI, as for SOHO/Business user.
Karsten M. Self (email@example.com)