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Re: [Computerbank] too many repeated problems

Hi all

some suggestions

1. don't give users the root password unless they actually need it

2. ask recipsto provide the exercise book as we provide everything else

3. I might suggest a 6 alpha numeric system for root password.

See previous email for why no roots.


On Thu, 10 Jan 2002, romana wrote:

> Lately, this hath been imparted:
> >
> > Superglue a plastic tag to each computer sent out with their User Name and
> > Password on it. OK, it defeats its purpose for the user BUT it solves two
> > of our worries in one go? A small sacrifice to get a free computer ... and
> > it can be stuck out of site somewhere where you can remind them it is.
> >
> > Or just write it on the back?
> >
> > Regards, Bruce
> Actually, in SA, we have been distributing excercise books with 
> 1. all their puter details (eg pentium 166, 32 mb ram, vid card type, monitor 
> type etc)
> 2. all the config details (eg kde 2.1.1, debian potato build, 
> abiword/gnumeric or staroffice, any otehr special needs)
> 3. date and instaler
> 4. trainer
> 5. username and password
> 6. has user been shown how to change passwords (y/n)
> 7. has user changed root passwd in your presence (y/n) - all installs are 
> done with root pwd being 'penguin' - we now are asking them to write down 
> something in their log book to trigger memory of this new password
> 8. has user been shown how to add users (y/n) (if they have family members 
> etc, this is particularly useful)
> 9. any other relevant details
> this log book is then to be used to write down times and dates for ANY 
> problems, so that they can more clearly explain them. this is now being 
> trialled, to alleviate some of the more preventable repeat offending type 
> issues. (shaun actually got us started on this one...:) )
> the cost of a cheap (about 45cents or less) log book can save hours of 
> problems later......
> romana:)
> ?????????????????????????????????????????????????? 
> romana@timelady.com icq no:393293 
> Computerbank Australia -  SA branch coordinator 
> http://www.linunix.com/cbsa/ 
> "Between the idea and the reality, 
> Between the motion and the act, 
> Falls the Shadow..." 
> (TS Eliot) 
> ??????????????????????????????????????????????????
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> computerbank mailing list
> computerbank@lists.linux.org.au
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